Privacy Statement
Contractors Supply Privacy
Statement
This document declares the undertakings by Contractors
Supply in relation to its handling of Your Data.
Data Collection
Contractors Supply undertakes to collect Your Data by means that are:
- fair;
- legal; and
- transparent.
If you visit Contractors Supply web-site,
your web-browser automatically discloses, and Contractors Supply
web-server automatically logs, the following information: the date and
time, the IP address from which you issued the request, the type of
browser and operating system you are using, the URL of any page that
referred you to the page, the URL you requested, and whether your
request was successful. This data may or may not be sufficient to
identify you.
Any additional data that you provide, e.g. in a web-form,
may also be logged. This data may or may not be sufficient to identify
you.
Any additional data that your web-browser automatically
provides may also be logged. This will be the case, for
example, if your browser has previously been requested to store data on
your computer in 'cookies' and submits them each time
you request a web-page within a particular domain (such as Contractors
Supply.com). This data may or may not be sufficient to identify you.
If you disclose personal data to Contractors Supply in
conjunction with an identifier such as your name or your credit-card
details, Contractors Supply will collect Your Data. Moreover,
any data that becomes available to Contractors Supply through any of the
means described in the preceding paragraphs may be able to be associated
with that identifier, and hence become Your Data.
Subject to the qualifications immediately below, Contractors Supply
undertakes to collect Your Data from you and not from
other parties. This undertaking is qualified as follows:
- where Contractors Supply reasonably considers that the protection
of its financial interests requires that it gather YourData from
other sources, or from additional sources. This applies in
particular where Contractors Supply has a lending exposure to you,
and seeks information about your creditworthiness;
- where Contractors Supply reasonably considers that its capability
to deliver quality services to you will be materially enhanced by
gathering YourData from other sources. This applies in particular to
consumer profile data.
Where Contractors Supply collects Your Data from sources other
than you, it undertakes:
- to do so only by legal means;
- to do so only with your Consent; and
- to declare to you what sources it uses, and under what
circumstances.
Contractors Supply undertakes to declare the purpose of
collection in a manner which is clear and meaningful, and to
avoid vague, highly inclusive statements such as 'to support our
operations'.
Data Security
Contractors Supply undertakes to store Your Data in a
manner that ensures security against unauthorized access, alteration or
deletion, at a level commensurate with its sensitivity.
Contractors Supply undertakes to store Your Data only in
jurisdictions where data protections are at least equivalent to
those required under the OECD Guidelines.
Contractors Supply undertakes to transmit Your Data
in a manner that ensures security against unauthorized access,
alteration or deletion, at a level commensurate with its sensitivity.
Contractors Supply undertakes to implement appropriate
measures to ensure security of Your Data against inappropriate behavior
by Contractors Supply's staff-members and contractors. These
include:
- training for staff in relation to privacy;
- access control, to limit access to Your Data to those staff and
contractors who have legitimate reasons to access it;
- particularly in the case of sensitive data, audit trails of
accesses, including the identities of staff and contractors
accessing the data;
- reminders to staff and contractors from time to time about the
importance of data privacy, and the consequences of inappropriate
behavior;
- declaration of appropriately strong sanctions that are to be
applied in the event of inappropriate behavior
- clear communication of policies and sanctions; and
- processes to audit, to investigate and to impose sanctions.
Data Use
Use refers to the application of Your Data by any part of Contractors
Supply, or any staff-member or contractor of Contractors Supply in
the course of their work.
Contractors Supply undertakes to use Your Data only for:
- the purposes for which it was collected;
- such other purposes as are subsequently agreed
between Contractors Supply and You;
- such additional purposes as may be required by law.
In these circumstances, Contractors Supply will take any reasonable
steps available to it to communicate to You that the use has
occurred, unless it is precluded from doing so by law; and
- such additional purposes as are authorized by law
(in particular to protect Contractors Supply's interests, e.g. if it
believes on reasonable grounds that You have failed to fulfill your
undertakings to Contractors Supply or have committed a breach of the
criminal law).
Contractors Supply undertakes to use YourData only if it has
demonstrable relevance to the particular use to which it is
being put.
Contractors Supply undertakes to use YourData in such a manner as to
take into account the possibility that it is not of sufficient
quality for the purpose, e.g. because it is inaccurate,
out-of-date, incomplete, or out-of-context.
Data Disclosure
Disclosure refers to making YourData available to any party other
than Contractors Supply and You. The term disclosure may include many
different conditions of data transfer, including selling, renting,
trading, sharing and giving.
Contractors Supply undertakes to disclose Your Data only under the
following circumstances:
- in the course of business being conducted between You
and Contractors Supply, where disclosure is necessary to a
contractor, such as a transport company. Where Your Data is
disclosed in this way, Contractors Supply undertakes to exercise
control over Contractors Supply's contractors to ensure that their
actions are compliant with these Terms;
- in other circumstances that are directly implied by the
purpose agreed between You and Contractors Supply at the
time of data collection or subsequently. Where Your Data is
disclosed in this way, Contractors Supply undertakes to exercise
control over Contractors Supply's contractors to ensure that their
actions are compliant with these Terms;
- with your consent, or at your request;
- where required by law, such as a provision of a
statute, or a court order such as a search warrant or sub poena. In
these circumstances, Contractors Supply will take any reasonable
steps available to it to communicate to You that the disclosure has
occurred, unless it is precluded from doing so by law;
- where permitted by law (e.g. the reporting of
suspected breach of the criminal law to a law enforcement agency;
and in an emergency, where Contractors Supply believes on reasonable
grounds that the disclosure of YourData will materially assist in
the protection of the life of health of some person), provided that
Contractors Supply will apply due diligence to ensure that the
exercise of the permission is justifiable.
In all cases, Contractors Supply undertakes to disclose only such of
Your Data as is necessary in the particular circumstances.
Data Retention and
Destruction
Subject to the qualifications immediately below, Contractors Supply
undertakes:
- to retain Your Data only as long as is
consistent with its purpose; and
- to destroy Your Data when its purpose has
expired, and to do so in such a manner that Your Data is not
subsequently capable of being recovered.
This undertaking is qualified as follows:
- Your Data may be retained in Contractors Supply's logs,
backups and audit trails within short-term retention cycles
that are devised to protect the company's operations. In such cases,
Your Data will be destroyed in accordance with those cycles;
- Your Data may be retained beyond the expiry of its purpose if
that is required by law, such as a provision of a
statute, or a court order such as a search warrant or sub poena, or
a warning by a law enforcement agency that delivery of a court order
is imminent. In these circumstances, Contractors Supply:
- will take any reasonable steps available to it to
communicate to You that Your Data is being retained, unless it
is precluded from doing so by law; and
- will only retain Your Data while that provision is current,
and will then destroy Your Data;
- Your Data may be retained beyond the expiry of its purpose if it
is authorized by law (in particular to protect
Contractors Supply's interests, e.g. if it believes on reasonable grounds
that You have failed to fulfill your undertakings to Contractors
Supply or have committed a breach of the criminal law). In these
circumstances, Contractors Supply will only retain Your Data while
that situation is current, and will then destroy Your Data.
Access by You to Your
Personal Data
Contractors Supply undertakes to provide you with access
to Your Data, subject to only such conditions and processes as are
reasonable in the circumstances. In particular, Contractors Supply
undertakes to enable access:
- conveniently;
- without unreasonable delay; and
- without cost.
Contractors Supply undertakes to establish and operate
identity authentication protections for access to Your Data
that are appropriate to its sensitivity, but practical. This may involve
some inconvenience; for example, relatively straightforward procedures
may be involved in order to provide you with access through a channel
that you have previously registered with Contractors Supply (such as a
particular email-address), but may impose more onerous procedures if you
wish to use some other channel.
In the event that you dispute some aspect of Your Data, Contractors
Supply undertakes to take reasonable steps in relation to the
amendment, supplementation or deletion of Your Data.
You undertake:
- not to seek access for frivolous purposes, or unreasonably
frequently;
- to accept that deletion of some data may not be consistent with
the provision of particular services by Contractors Supply to you.
Information about
Data-Handling Practices
Contractors Supply undertakes to make information available to you
about the manner in which Contractors Supply handles your data:
- in general terms, in a readily accessible manner; and
- in more specific terms, on request.
Where Your Data is disclosed to a contractor, Contractors Supply
undertakes to make information available to you on request about the
manner in which Contractors Supply's contractors handle your data.
Contractors Supply undertakes to ensure that the information provided
is meaningful, and addresses your concerns.
You undertake:
- not to seek such information for frivolous purposes, or
unreasonably frequently; and
- to accept that the disclosure of excessive detail may harm the
security of Your Data and Contractors Supply's business processes,
and may harm Contractors Supply's commercial interests.
Handling of Enquiries,
General Concerns and Complaints
If you have enquiries, general concerns, or complaints about these
Terms, or about Contractors Supply's behavior in relation to these Terms,
you undertake:
- to communicate them in the first instance:
- to Contractors Supply only;
- in sufficient detail;
- through a channel made available by Contractors Supply for
that purpose;
Contractors Supply undertakes:
- to provide one or more channels for communications
to Contractors Supply, which are convenient to users;
- to promptly provide acknowledgement of the
receipt of communications, including the provision of a copy of the
communication, the date and time it was registered, and Contractors
Supply's reference-code for the communication;
- to promptly provide a response to the
communication, in an appropriate and meaningful manner.
You further undertake to not pursue Contractors Supply through any
Regulator or the media:
- until and unless Contractors Supply has had a reasonable
opportunity to respond to the initial communication; and
- while Contractors Supply and you remain are conducting a
meaningful dialogue about the matter.
Enforcement
Contractors Supply declares that its undertakings in these Terms are
intended to create legal obligations, and that those
obligations are intended to be enforceable under
appropriate laws in appropriate jurisdictions. These include laws
relating to data protection, privacy, fair trading, corporations and
criminal laws.
You undertake to seek enforcement only in a jurisdiction
that is relevant to the transactions that have taken place between You
and Contractors Supply, in particular the jurisdiction in which you live
or in which you performed the relevant acts, and the jurisdiction in
which Contractors Supply is domiciled or performed the relevant acts.
If you wish to discover the relevant laws in any
particular jurisdiction, Contractors Supply draws your attention to the
following resources:
Changes to These Privacy
Undertakings
Contractors Supply undertakes:
- not to materially change these Terms in a manner that reduces
the protections for Your Data;
- to take all possible steps to prevent any company that acquires
this company or any of its relevant assets from materially changing
the Terms applicable to Your Data in a manner that reduces the
protections for Your Data;
- where it is considering making changes to these Terms, or
creating more specific Terms relating to specific services, to
consult with appropriate representative and advocacy organizations;
- where it makes changes to these Terms, to ensure that the
differences between successive versions are readily accessible;
- to maintain all prior versions of these Terms in such a manner
that they are dated, and readily accessible.
Definitions
Contractors Supply means <insert details of the
organization>.
Your Data means data that is capable of being
associated with you, whether or not it includes an explicit identifier
such as your name or customer number. In particular, it encompasses all
data that Contractors Supply is capable of correlating with you, using
such means as server-logs and cookie-contents.
Your Data does not refer to data that can no longer be
associated with you. This includes aggregated data that does not and
cannot identify the individuals whose data are included in the
aggregation.
Consent means your concurrence with an action to be
taken by Contractors Supply. Consent may be express or implicit, but in
either case must be informed and freely-given.
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